Sweden, Umeå, 2013-11-04
Konftel's new, state-of-the-art sound laboratory is all set up
The company has always focused strongly on sound when developing its conference phones and other equipment for remote meetings. It is possible to simulate different environments and measure them in a standardised way in the new laboratory. Ultimately, this enables products to be launched faster into the market and guarantees superior audio quality.
Remote communication becomes even more important in projects involving people in different companies and countries. In these situations, businesses rely on Konftel's conference phones to deliver superior audio quality for seamless interaction between participants and to link different locations. The challenge is to develop products that have a high degree of compatibility with different communication solutions.

Experimenting with new technology
The new sound laboratory has cost more than SEK 5 million and provides a completely quiet, anechoic environment which will open a whole new world of opportunities for Konftel's product development. For example, the lab has an artificial echo chamber for simulating background noises, interferences and reverberation times from different environments. It is also possible to conduct measurements with eight audio channels simultaneously in order to replicate meetings at which several people are talking at the same time and simulate different types of communication.
Rikard Olsson, Head of Development at Konftel, says, "In the past, we had to go out to find these various environments. Now we simply set them up in the laboratory, which makes it a quicker and more rational process.
 What's more, we can experiment with new ideas during the development phase and verify and measure them objectively".

Nature of meetings is changing

"Looking back ten to fifteen years, we see that the telephone network was our principal means of communication. Today, we are using a mixture of telephone technologies, including analogue, IP and mobile phones. We are also using an increasing number of communication devices and Konftel has to be compatible with all of them, which is not as simple as we would like," explains Rikard Olsson.
"Our lab also enables us to simulate different types of calls and destinations. For example, we can have one participant using a mobile phone in the United States and another with a bad Skype connection in Spain. Since we now have products with integrated bridging technology that allows multiple calls to be connected, it is important to be able to test and improve the sound. We are committed to making the user experience as good as possible," he continues.

John-Erik Eriksson, Acoustic Designer, Rikard Olsson, Head of Development, and Peter Renkel, CEO of Konftel, are looking forward to having a new sound laboratory that can provide standardised and validated measurement results.

Konftel's first conference phone was developed in 1988 by John-Erik Eriksson, Acoustic Designer, and Peter Renkel, CEO of Konftel. John-Erik is looking forward to having a new sound laboratory that can provide standardised and validated measurement results.

Konftel was founded in 1988 and has been part of Avaya since 2011 ( Konftel is a leading company and a strong brand in the teleconferencing industry. It specialises in the development of products and technologies based on its expertise in the fields of acoustics and digital signal processing.  The high-quality, patented audio technology that produces crystal-clear sound is called OmniSound® and is incorporated into all Konftel telephones.  The products are sold worldwide under the Konftel name via the head office in Umeå. Find out more about the company and its products at


Konftel's new sound laboratory is about 50 square meters in size and cost just over SEK 5 million.
It was built by IAC Acoustics which has been operating in this sector since 1950.
The laboratory is located at the head office in Umeå, Sweden.